Monday, March 3, 2008

Service Nosedives as Fares go up

Here it is the first peak day of the fare increase and service on the LIRR has fallen off the scale. The Mainline this morning has experienced 10 to 15 minute delays in both directions on the Ronkonkoma and Port Jefferson Branches due to switch trouble in the Hicksville. Also, there are 10 to 15 minute delays into Penn Station due to switch trouble at the Harold Interlocking just east of the East River Tunnel.

It is ironic that these delays come on the heels of the LIRR reporting 2007 as its second-best year ever for customer satisfaction since it started collecting data in 1991.

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